Files
saphidandClaude Opus 5.5 3f0f09b138 Contact email: don't block Save on a slow send; redact reports still in flight
Second review follow-ups:
- Saving returns once the choice is stored; a send already under way picks up
  the newest change, or the background retry is woken.
- A problem report still being sent when its address is removed is logged as
  <removed>, checked under the same lock the removal holds.
- The prompt re-checks the privacy notice after fetching its state.
- docs/privacy.md: offline contact changes are sent later by themselves; the
  prompt never follows straight after the privacy notice.

Co-Authored-By: Claude Opus 5.5 (1M context) <noreply@anthropic.com>
2026-09-30 10:29:17 +10:00

9.5 KiB

Privacy and analytics

Frame Control sends anonymous analytics to PostHog (US cloud) so the maintainer can see how many people use it, which features matter and where installs fail. You choose how much in Privacy & updates, the last panel on the page. ui/frame_telemetry.py is the whole implementation.

The three levels

Level Default What it sends
Anonymous usage statistics On, after a notice on first run The events in the table below
Share compatibility results Off Your Android compatibility reports and tests
Send error details Off Scrubbed error messages and tracebacks

Nothing is sent until the first-run notice has been shown. The notice's Share more to help fix problems button turns on the second and third levels together. Either can be turned off later. Turning a level off deletes that level's events that haven't been sent yet.

Show what's been sent in the panel lists the last 50 events that left your computer, exactly as they were sent.

Anonymous

  • Events carry a random id, made when Frame Control first runs and kept in its data folder (telemetry/settings.json). It isn't derived from your computer, account or network. To get a new one, delete that file.
  • Events are sent without person profiles ($process_person_profile: false) and without location lookup ($geoip_disable: true). Each carries a placeholder address ($ip: 0.0.0.0), so PostHog stores that instead of yours.
  • Every event includes the app version, OS name (macOS, Windows or Linux), CPU architecture and Python version.

Usage events

Event When Properties besides the common ones
app_installed First run
app_updated First run of a new version from_version
app_opened At most once a day
frame_connected The first time a SteamOS build is seen steamos_build, steamos_version
tab_viewed The first click on each tab in a session tab
install_finished Any install finishes, working or not kind (apk, flatpak, steam, title, web), ok, seconds, error_category, installer_code, and see below
update_offered, update_started, update_failed The update banner to_version, error_category

install_finished never includes a file name, path or error message. An error becomes one category from a fixed list (for example apk_wrong_abi or frame_unreachable), plus Android's own INSTALL_FAILED_… code when there is one. It names what was installed only when that's already public:

  • F-Droid catalogue apps: package. Never the version, since a local build can reuse a catalogue app's package name
  • Flathub apps: flatpak_id
  • Steam games: steam_appid
  • A sideloaded title: only its runtime (Proton or Linux)

Any other APK is sent as catalog: false, with no name.

Compatibility results (opt-in)

Each report becomes a compat_report event with the fields the Report dialog shows: package, version, result or rating, your notes, how it was run, and the SteamOS and Lepton builds. Before sending:

  • the notes, app name and version are scrubbed like error messages (see below)
  • the APK's source is kept only if it's F-Droid or the public host name of a download link (https://example.com/…). File names, user names, passwords, ports, paths, IP addresses and local host names are dropped

When you turn this on, reports you made earlier on this computer are shared too.

The maintainer's python3 ui/frame_compat_db.py sync copies these events into the compatibility database, marked via=community…. It takes at most 30 per reporter per day.

Error details (opt-in)

$exception events carry an error message, the Frame Control file, line and function it came from, and the request that failed (for example POST /api/android install). Before anything is sent, the message is scrubbed:

  • your home folder becomes ~, and any user name becomes <user>
  • IP and MAC addresses, email addresses, .local, .lan and Tailscale host names, Steam ids, SSH and PEM keys, API tokens and long hex strings are replaced
  • URLs are cut down to their scheme and a public host name, or <url>. User names, passwords, ports, paths and queries are dropped
  • token=, key=, password= and similar values are replaced

The same error is sent at most once every 10 minutes.

Report a problem

Report a problem is the warning-sign button in the header, also in the Privacy panel and under Help → Report a Problem…. It sends the report privately to Frame Control's PostHog project as a problem_report event, the same way as the analytics above, so only the maintainer can read it and nothing is published. It works whatever the analytics settings are, because the person sends it deliberately. The report has the kind, title and text you wrote, a short reference shown after sending, and the diagnostics below. Your email address goes with it only if you tick The maintainer may contact me with follow-up questions (the report then carries contact_followup: true); it's filled in from Contact email below when you've agreed there. It has its own random id, so it isn't linked to your analytics events.

With Include diagnostics ticked (the default), the report adds:

  • the app version and whether it's a built app
  • the OS, its release and CPU, and the Python version
  • the Frame's SteamOS build, if it has connected since the app started
  • which analytics levels are on

Also include recent activity and the server log is off by default, because those lines can name files and apps. When ticked, it adds the newest Activity lines and server log lines, without the request lines.

Everything is scrubbed like error details and limited to what fits in the report. Environment details are kept first, then the newest lines. Show exactly what's included shows the snapshot that will be sent, and later activity isn't added to it. If PostHog can't be reached, Copy report puts the whole report on the clipboard.

The maintainer reads reports on the Frame Control dashboard in PostHog, or with python3 ui/frame_report.py inbox [days], which uses the same personal API key as frame_compat_db.py sync.

Contact email (optional)

Frame Control never needs an email address. If you'd like to leave one, there are two separate choices, both off until you tick them:

Choice What it's for
Email me about Frame Control updates Occasional notices about new releases and updates
The maintainer may contact me with follow-up questions Questions about problem reports you send, mostly

You're asked once, in a bar at the top of the page, after the Frame has connected for the first time, and never while or straight after the first-run privacy notice is showing. No thanks hides it for good, and it isn't shown again even if you ignore it. Contact email in Privacy & updates is where you add, change or remove the address and either choice at any time.

What's sent, and where. The address and the two choices go privately to Frame Control's PostHog project, the same place as problem reports, as a contact_consent event with email, updates, followup, action (set or withdraw) and the common properties above. Only the maintainer can read that project, and nothing in it is published or shared. It's sent only when you save, whatever the analytics settings are, because you chose to. It carries its own random contact id, not the analytics id, so it isn't linked to your usage events, and a rev number that goes up with each change, so the newest choice always wins. Like everything else sent, it's listed under Show what's been sent. On this computer the address and choices are kept in contact/contact.json in Frame Control's data folder. An address is only kept with at least one choice ticked.

Removing it. Remove my email (or clearing the address and saving) deletes it from this computer, including from the Show what's been sent log (in earlier contact events and problem reports), and sends a withdraw event with no address in it. The maintainer's list only uses the newest event from each copy, so from then on the address isn't listed for either choice. Unticking one choice works the same way for that choice. If you're offline, the change waits on this computer and is sent when PostHog can be reached. The earlier event stays in PostHog until its data retention removes it; to have it deleted sooner, ask the maintainer (for example in a problem report).

Nothing sends email yet: this only records who agreed to what. The maintainer lists the addresses with python3 ui/frame_report.py contacts [updates|followup], which uses the same personal API key as inbox.

Turning it all off

Untick the boxes, or set DO_NOT_TRACK=1 or FRAME_CONTROL_TELEMETRY=0 in the environment that starts Frame Control. A copy run from a source checkout never sends analytics unless FRAME_CONTROL_TELEMETRY=1 is set.

These switches cover the analytics above. A problem report or a contact email is sent only because you pressed its Send or Save button, so those still go when you choose to send them (a contact change saved while offline is sent by itself once PostHog can be reached); if you don't, nothing is sent.

Update checks

The desktop app asks GitHub for the latest release shortly after starting, then every 6 hours: the latest release's update.json on GitHub, or api.github.com/repos/saphid/frame-control/releases/latest if that fails. Those requests carry no id. To stop it, set FRAME_CONTROL_NO_UPDATE_CHECK=1. See releasing.md.